Live-Blogging My Phone Call to the California Student Aid Commission
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Live Blogging is exactly what it sounds like. When a blogger simultaneously blogs about events as they occur in almost real-time. Most notably this occurs at sporting events, music festivals, conferences, and most recently, political events. Today I venture my first attempt at live blogging, a phone call with the California Student Aid Commission.
* 9:33: I dial, and begin to navigate my way through the automatic menu options.
* 9:35: Sweet. I’ve made it through the mess of automaticity. Now I’m on hold till I get to a human being. Yay!
In the meantime, what’s new with me? Well, aside from teaching and all that goes on with that (planning/grading/etc…), I’m currently embroiled in the planning of a “math intervention course” for next year. The cool part is that I’m essentially part of a team with two of my favorite teachers to design this program. It’s fantastic to work with them on a project that all three of us really believe in and think could be great for our kids next year! The frustrating part is that we’re being “overseen” by an inept administrative component. It appears that making this program actually work will require circumventing the usual chains of command (which should be fun).
* 9:51: I’ve been on hold for the past 16 minutes, so this provides me a good time to blog. Hopefully, I’m not still on hold by the time you’re reading this. Anyway, a bit on The California Student Aid Commission It is the state agency that’s responsible for forgiving my college loans, an agency that seems to require a phone call from me every few months or so to keep them on task. So today’s phone call is just a check-up to make sure they’re still on top of my stuff. Hey, if that’s why they’re not answering their phone (working diligently on my account), I’m cool with it.
Another side project that I’m involved with is the extension of the Hope Change Choices campaign for magnet schools that a colleague of mine and I put together this past December (Posts here, here, and here). We’re expanding it to include charter schools, which are slightly different than magnets, but provide great opportunities for kids.
* 10:10: All of our phone representative are currently helping other customers. Please hold, and your call will be answered in the order it was received. The guy who recorded that should charge royalty fees.
Finally, even though it is only January, I’ve begun thinking about possible going on a short trip this summer with some folks from my church, Mosaic. This is very much still in the “thinking about it / praying about it” stage of things, and my hope is that by simply mentioning it here, it would give me that much more impetus to consider the viability of something of this nature. Time will tell, but we’ll see.
10:22: “Hello?” Someone finally picks up! I give him my name, my info, verify my SS#, and the verdict is…………”We’ve processed your forms but haven’t begun making payments yet. You might want to call back in April.”
Call back in April? Sure, but please get some better “on hold” music.

